Okay
  Public Ticket #1783998
BUG on Hey App
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Comments

  • Nikos started the conversation

    Hello, I've buy your template with name "Hey!".

    Purchase code: e2e06a50-3a8f-4d70-82d0-d49dd85a2504 - 3 Nov 2018

    I noticed one bug that annoys me because I've already launced my app!Well, when a user adds over 7 friends on the homepage he can't browse the "heys!" of the 8th(while he scrools down) because it starts from the start again to the 1th(in order again from the start) user, I don't know if I am clear..

    If no, please send me message to explain better.

    If I am clear please fix that bug quickly because I am dying! 

    Thanks

  •  8
    Oleg replied

    Hi, Nikos.

    Which app version you purchased?

    You made any code modifications in the app ?

    I will have to test it on my device. 

  • Nikos replied

    This one https://codecanyon.net/item/hey-android-universal-short-messaging-app-template/19188140?s_rank=43

    I used the latest update!

    I didn't change anything on the code! Yes please check it, and if fix it soon please! :-)

    I like to make clear that I can't view or reply the heys! of the 8th friend and down!

    Thanks!

  •  8
    Oleg replied

    OK, i will take a look and fix it.

  • Nikos replied

    Thanks! When you are done please send me a message here! :-) 

  • Nikos replied

    Hello again,

    since your are going to check the code and fix some things, I would suggest you to fix also this one:

    When I am searching for a friend do not include myself in the results, now If I type "Nikos" for example
    I'll be able to see my profile and I also can add myself as a friend which is a bit awkward, there is no point of that!

    additional, If I proceed and add myself as a friend it duplicates me and shows me as 2 new friends!

    Btw, were you able to reproduce the other bug I mention before? Any idea regarding the release of the update? 

    That's! Beyond this I really enjoy and appreciate your work!I really like the ideas! If I notice something else I"ll comment on this thread!

  • Nikos replied

    Another thing that I've noticed, is that when I am trying to add a few new pre-defined texts, the code has some anonymous behaviours, it doesn't really allows me to send the new texts and just using the "original" texts back from the top!

    Can you try to add 4-5 new pre-defined texts and see the app behavior? Does them work? Are them actually sent to the other person? 

    Another question, is possible to have the conversation history with the sended "Heys!" ? 

    Thanks ! btw, I've bought from you the "Hey!", "EVENTS" and "STORYTELLER" apps! I like your ideas and I've already planned some other purchases as well! :) Thanks!

  •  8
    Oleg replied

    For conversation history, this can be done for 60$ .

    If you need a fix , you can give me your app code. 

    BTW, I updated the app ( Fixed actions on swipe to target the correct user in Friends screen ), download it from CodeCanyon. 

  • Nikos replied

    Hello Oleg I'll consider your offer and I'll answer you tonight! In the meanwhile did you checked the other issues?

    1) What about the issue when I am searching a friend and my account appears on the results, being able to add and send messages ?

    2) What about the issue when adding more pre-defined messages?


  • Nikos replied

    Hello!

    I am trying to add new text-strings(New,"heys") and when I am scrolling down to the list the text-strings are changing..

    Any idea what is happening? Can you try yourself add 6-5 new strings and try to reproduce the issue? Thanks!

  • Nikos replied

    Hello guys!

    I saw the update for the Hey! app and looks like you fixed everything!

    1) I am sending you this message to tell you that I've downloaded the apk. file from codecanyon and the swipe left does not worked for me, on my phone! Check it, because you may missed something!

    2)I've attached a picture to report another design issue on the "account" tab, please check!

    3) Customization work question now!
    If I wanted to intergrate the storyteller functionalities on the Hey app would that be possible? I am interested into the sharing videos option. Do you have any sugggestions on that? How much would that cost to me?(if it is possible)

  •  8
    Oleg replied

    1) I changed the APK file link now.

    2) OK, i will check and try to fix the UI 

    3) 120$ for this task 

    btw, could you rate my app here please : https://codecanyon.net/downloads

  • Nikos replied

    Hello! 

    1) Swipe left option still do not work on me!

    3) I am really interested on this task, I just want to ask if it's possible to integrate a video compressing functionality before the video uploads to the server! Because I want to minimize the size and increase the lenght of the video!

    Can you give me an idea of how the app will look like after? Please explain a bit !

    Thanks Nikos, P.s ofcourse I'll 5 star your app! 

  • Nikos replied

    Also I wanted to ask another question! 

    Each time I release an update of my app, after installing it and trying to login again with my account, it crashes because it already had another session linked on my device and it creates another when I update...(or clean my app cash)

    What I have to do in order to prevent such behaviors? Imagine if every user had to create a new account, add friends etc.. each time I release something new... This is impossible to happen! I am doing something wrong?What should I expect?

  •  8
    Oleg replied

    I made a new app update for the text overlap in account tab. Check please, let me know what other bugs you will see. 
    The video task we can do as you requested. 

  •   Nikos replied privately
  • Nikos replied

    Hello once more! 

    I have that issue that really concerns me, If I update or re-install my app it doesn't load anything and it says "Invalid session token" what that means? How can we fix it? 

    Since I dont feel very comfortable to fix these bugs on the code, and I am pretty sure that you will do it better;can you update my app and fix these bugs?

    Here is my source code: https://mega.nz/#!W0pHXIIb!TIQf5smZv74dyehpKo633-3SM6sHB-Y-1D13YBU4UFw

    Please help me with these so we can proceed with other customizations!

    Since you will run my code, check the video tasks as well, any suggestions will be appreciated!

    19 November 2018
    • Fixed actions on swipe to target the correct user in Friends screen
    • Added a new option to swipe menu in Friends screen: view the sent heys
  • Nikos replied

    Btw, if you need access to the back4app server tell!

  • [deleted] replied

    Hi Nikos,
    I wasn't able to reroduce the issue by clearing app's data/cache. It works without crashing. Could you please provide the steps for the crash?

  • Labtq replied

    Hello Sergiu! 

    Well, don't just delete app cache but remove all the attached informations from app like a new fresh install,then you will be able to reproduce,or you can create account delete the app and re install it, there you will be able to see it again. Here is my screen shot after doing this! 

  • [deleted] replied

    Hi there, it seems a problem with the login with facebook functionality. Did you create your own app at https://developers.facebook.com/ and replaced the facebook_app_id value in strings.xml with yours?

  • Nikos replied

    Hi! Thanks for investigating it!

    Yes I changed the facebook_app_id with mine! Here is my facebook app id: 167780593828705

    I did something wrong?

  • Nikos replied

    Hello, everything good? 

    I am looking forward to realease the update with the bugs fixed! How is it going? Will be ready soon?

  • [deleted] replied

    Hi there,
    Is the login with facebook working for you? I'm asking because from the screenshot you've sent yesterday I can tell there's a problem with facebook controller and it usually happens because the app id is not the right one.

  • [deleted] replied

    Please pay attention to the package name used in the app and the one configured in the facebook developers console for the login functionality for android. Here's an example:


  •   Nikos replied privately
  • [deleted] replied

    I've tried to reproduce the problem but it doesn't occur. Please take a video or give me a step by step description of how I should be able to replicate the issue, so that I would see the logs and would be able to help you. Also, it would be helpful if you'd sent the Logcat output from Android Studio while this issue occurring. Also, there're 2 screenshots, one of them with text in a language that I don't understand, could you please translate it or get another screenshot while phone being set to english. The second screenshot led me to the issue that might occur because of facebook not being properly configured.

  • Labtq replied

    Hello, I've logged in with Facebook everything works fine, then I unistall the app and tried to login again with Facebook and then  the app crashed! I've attached the screenshots of the second login! 

    Please do this and check the backend during the logins! 


    All the other issues are fixed? 


    Conversation history, and the other updates? 

  • Labtq replied

    Hey, how is going? Will be ready soon? Should I proceed and right down the future customization that I want? 

    I am looking forward to update the app because that little issues are really annoying! 


    Thanks 

  • [deleted] replied

    Hi there, Yeah, all the fixes are done. The only issue left is the one with the AccessToken about which I requested more information from you. I still wasn't able to find the issue.

  • Labtq replied

    Where you able to reproduce it through the way I told you? 


  • Labtq replied

    What's going on? 

  •   Nikos replied privately
  • Nikos replied

    I would really appreaciate if you guys reply a bit faster. How we'll proceed with other customizations, if the quality of the support is that poor? 

    It took over 1 week to deliver a few bug fixes!

    Can you please, provide a better communication? I am still waiting for a reply as far as the customizations.

  • [deleted] replied

    Hi Nikos, sorry for the late reply. The bug fixes were done the same day or the next day after the issues were communicated to me by Oleg. The fixes were implemented in the template project (I didn't have your code at that time). So, would you like me to implement the fixes directly on your code? In this case I'll ask Oleg to confirm if I can proceed.

  • Labtq replied

    Hello, yes I would like to fix the issues on my code too, that's why I've send it :) can you please fix it and send my the code today!? 


  • Labtq replied

    Everything good? I'll get today the fixes? This took soo long! 

  •  8
    Oleg replied

    You can download the latest modified app on Envato. 

    For customization tasks we charge 30$ per hour.


  • Labtq replied

    I can't believe that I got that answer after all this long time, I am really thinking to leave a bad review on you guys.. 


    I ve send to you the code to fix the bugs that I discovered, scroll down and read the conversation history.. Not to do customizations for free. 


    The customizations would be the video tasks and that would cost 120$ you said,  but before proceeding I would like to fix the bugs that I have discussed 

  • Labtq replied

    And BTW still the test app on envato doesn't not working (swipe left option). I ve said it like a million times, are you interested to satisfy your customers or just want money? 

  •  8
    Oleg replied

    OK, let me fix first the swipe issue for that app . Then we will check with the video customization for your app. Sorry for late reply . 

  •  8
    Oleg replied

    Do you need anything else here Nikos ? Can i close the ticket ?